2022 Summit Conference Sessions

The program of the 2022 Summit of the Americas focused on the critical issues facing the duty free and travel retail industry. Below you will find information about the 2022 conference sessions, including links to the slide presentations for each (when available).

Monday, April 11, 2022

9:00 am – 10:00 am
IAADFS Welcoming Comments
Rene Riedi, IAADFS Chair 

Keynote Address (Click here to view presentation slides)
Dag Rasmussen, Chairman and Chief Executive Officer of Lagardère Travel Retail

Dag Rasmussen will call upon his three decades of experience in the travel retail industry to share his thoughts on the status of the industry and its recovery from the COVID crisis. He will also provide information on how Lagardère Travel Retail has weathered the crisis, and what the industry can expect to see from his company in the near future.

11:00 am – 12:30 pm
Towards a ‘New Normal’ for Airport Concessions (Click here to view presentation slides)
Moderated by Dermot Davitt, President, The Moodie Davitt Report; Panelists include Jean-Baptiste Morin, COO, Lagardère TR Americas; Jordi Martin-Consuegra, Region CEO, Hudson; Ken Buchanan, Executive Vice President, Revenue Management, Dallas Fort Worth International Airport (invited); Andy Weddig, Executive Director, Airport Restaurant & Retail Association

Despite increasing passenger traffic in the Americas, many airport concessions have a long way to go before they recover. The pandemic forced many changes in our industry, some short-term, others long-term. Some of these exposed fractures in the business model that were already just below the surface pre-crisis. The travel retail industry will not bounce back until we collectively evolve the business model, ensuring its financial structure is sustainable and resilient. In this session, co-organised by the Airport Restaurant & Retail Association and The Moodie Davitt Report, we explore how our industry journeys forward from the uncertainty of today towards a more prosperous, partnership-led future.
  Content Partners: Airport Restaurant and Retail Association (ARRA) and The Moodie Davitt Report 

2:00 pm – 3:00 pm
Cruise Retail in the Post-COVID Climate (Click here to view presentation slides)
Moderated by Kapila Ireland, Editor, DFNI; Speakers: Mike Hussinger Turek, Chief Commercial Officer, Starboard Cruise Services; Marcos Zobel, Sales Director Travel Retail & Cruise Ships Americas, Victorinox; Peter Mohn, Owner & CEO, m1nd-set

Join this session to learn how cruise retail is steering a positive course through an ever-changing environment, including the latest research and insights on US cruise guest shopping behaviour from m1nd-set, and with discussion from an expert cross-industry panel. 
  Content Partners: DFNI and m1nd-set 

4:30 pm – 5:30 pm
Are You Ready for the Future of Work? (No presentation slides available)
Moderated by Lois Pasternak, Editor/Publisher, Travel Markets Insider; Presenters: Noella Vincent, Professional Coach and Founder of Coach Your Ambitions; Jackie McDonagh, General Manager and Director, Aer Rianta International North America; Patricia Bona, Vice President, Essence Corp, and President, Alliance Francaise of Miami Metro

How has the pandemic of the past two years changed the way that we will work in the future? Will you be ready to adapt to a new way of working? In a workshop organized by Women in Travel Retail (WiTR), Noella Vincent, a well-known executive coach based in Miami, will discuss some of the biggest trends happening in the workforce today – from the impact of technology to the social function of work and human productivity – all of which have been accelerating under COVID. Apropos for the audience, Vincent has divided her talk into five “borders” to introduce ways one can proactively face the new workplace reality.

Patricia Bona, Vice President of Essence Corp, one of the major beauty distribution companies in the Americas TR channel, will approach the topic from a human resources perspective, and will discuss some of the hidden challenges within the new work trends.

Following a brief question and answer session between Vincent, Bona, and Travel Markets Insider Editor/Publisher Lois Pasternak, Jackie McDonagh, General Manager and Director of Aer Rianta International North America, will discuss the changes that have taken place in ARI’s Canadian stores over the course of the pandemic, and which changes she expects will continue into the future.
  Content Partners: Women in Travel Retail and Travel Markets Insider


Tuesday, April 12, 2022

9:00 am – 10:30 am
TR Consumer Forum – Americas Special Edition  (Click here to view presentation slides)
Moderated by Luke Barras-Hill, Managing Editor, e-zine, TRBusiness; Panelists include Peter Mohn, CEO, m1nd-set; Jackie McDonagh, General Manager, Aer Rianta International North America; Enrique Urioste, General Manager, Dufry South America Sub Cluster; Tamara Riley, Americas Travel Retail Senior Marketing Manager, Pernod Ricard; John McDonnell, Managing Director International, Tito’s Handmade Vodka; Laura Swan, Chief Revenue Officer, LXR

In an Americas special edition of the highly successful TR Consumer Forum, launched in 2021, m1nd-set and TRBusiness will present the latest air traffic forecast for the region, exclusive insights regarding the new consumer behaviour and the shift in importance of touch points during the purchase decision, as well as extensive insights on the most significant new mega-trend impacting travel retail: sustainability.

The 90-minute session will commence with the consumer research and traffic forecasts presented by m1nd-set CEO Peter Mohn. This detailed overview will be followed by a high-powered panel discussion with insights from Aer Rianta International North America General Manager, Jackie McDonagh, Dufry South America Sub Cluster General Manager Enrique Urioste, Americas Travel Retail Senior Marketing Manager at Pernod Ricard, Tamara Riley, John McDonnell, Managing Director International at Tito’s Handmade Vodka and Laura Swan, Chief Revenue Officer, LXR. The retailers and brands will provide their perspectives on how they are adapting to the travelling consumer across the Americas region, in the context of the global pandemic, as well as how their focus on sustainability and demand among consumers for greater sustainability by brands, has grown over recent months.
  Content Partners:  TRBusiness and m1nd-set

11:30 am – 12:30 pm
LATAM Moves Forward (No presentation slides available)
Speakers:  Gustavo Fagundes, ASUTIL President, and Enrique Urioste, ASUTIL Vice President

After two years of the pandemic, the Latin American market continues moving forward in all areas of duty free and travel retail.  An in-depth overview of the situation and forecast for airports, borders, ferries, allowances, and passenger levels will give the audience an accurate statement of the Latin American market and how we are moving forward in 2022.
  Content Partners: ASUTIL and Global Travel Retail Magazine 

2:00 pm – 3:00 pm
Global Advocacy in the Post-COVID Era (Click here to view presentation slides)
John Hume, Founding Director, Hume Brophy; Ricardo Oliveira, Senior Counsel, Duty Free World Council; Rene Riedi, Central and Latin America Executive Advisor, Dufry; Greg Ford, Regional Director Americas Travel Retail and Global Business Development Director, Pernod Ricard; Rafael Echevarne, Director General, ACI Latin America-Caribbean

With a range of product categories that are highly regulated in domestic settings, and generally low levels of understanding of the unique nature and complexities of airside (and similar) environments, domestic and global advocacy and stakeholder engagement has long been a key area of activity for the travel retail industry. Just as the industry has been hit with monumental challenges throughout the pandemic, so too has its ability to effectively engage with governments, IGOs, industry allies and other key stakeholders.

The regulatory threats and opportunities facing travel retail in in the coming years are substantial. From the challenge of lobbying for globally accepted labeling standards to the upcoming Third Meeting of the Parties to the Illicit Trade Protocol, it is more important than ever that our industry works together and finds new ways to protect and promote travel retail in a world that will continue to be impacted by COVID in the coming years. Join us for an insightful discussion on the latest and most serious regulatory challenges affecting the entire duty free and travel retail business in the Americas and globally.
  Content Partner: Hume Brophy